Bills Bills are distributed online via email@example.com. Please contact this email address if you have not received your bill for the month or have any other billing enquires. Payment Options Always include your client number as payment reference for prompt reconciliation. Endeavor to forward payment receipt to firstname.lastname@example.org. Client Engagement For complaints or enquiries, contact email@example.com. A customer representative will be in touch with you within 24 hours of mail delivery.